Shipping & Logistics
With the introduction of the DHL Express shipment, we are able to reduce our delivery time from 3 business days to one. This increases our attractiveness and gives us a competitive advantage vs. other suppliers who do not offer express delivery or offer it only at elevated pricing.
We give our customers a choice: Delivery of our photo products by standard or express (against surcharge). Also on sundays and holidays by special re-quest.
We deliver your package to any desired address in Germany. You have the choice between standard and express delivery.
For deliveries to the POS, we have a reliable mobile service that travels throughout Germany.
We send small orders by post with Deutsche Post. The delivery time is be-tween 1-2 working days (Monday - Saturday) depending on the region. Larger orders are shipped via our shipping partner DHL, and also average 1-2 working days (Monday - Saturday). As soon as your order leaves our factory, you will receive an email with a shipping notification including a shipment number and a tracking link.
We offer express delivery exclusively for delivery addresses within Germany. Delivery of your order would be within 24 hours during the next working day. For delivery by express shipping with DHL Domestic Express we charge a surcharge of 9.99 €. Express delivery is only possible via DHL Express.
We currently deliver to Denmark, Sweden, UK, Ireland, France, the Nether-lands, Belgium, Switzerland, Austria, Italy and Slovenia. The average delivery time is 3-5 working days depending on the country.
Customs requirements may result in delays in delivery in certain countries. Our shipping partners are Deutsche Post, DHL, DirectLink and Austrian Post.